This helps streamline the calling process while ensuring that you collect accurate caller information. With Five9’s text-to-speech features, you can enable your IVR applications to repeat callers’ input and provide order status and account information, appointment details, service requests, customer service survey questions, and more. In the past, text to speech software (TTS) has been difficult to hear and inaccurate as a system, leading to a decrease in call productivity and the loss of vital client information. ![]() Find Efficiency with AI & Automation Expand Menuīenefits of Text To Speech Software in Call CentersĪn essential part of any self-service or interactive voice response (IVR) application is the ability to provide dynamic information to your contacts by automatically converting text data into spoken words.Scale with AI & Digital Workforce Expand Menu.Move Fast with a Trusted Cloud Partner Expand Menu.Performance & Quality Management Expand Menu.Empower Agents to Deliver Results Anywhere Expand Menu.
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